Privacy policy

RevuIQ is provided by Overarch.ai LLC, based in Boise, Idaho, USA ("we", "us"). Overarch.ai LLC is responsible for the personal data described in this policy, on the website and in the RevuIQ apps.

By using RevuIQ, you agree to the collection and use of information as this policy describes.

You can reach us about anything in this policy at support@revuiq.com.

Your data is used to provide the service: authenticating you, tracking your lookup balance and rewards, delivering the review alerts you ask for, and processing payments.

We also use it to personalize your experience, understand how RevuIQ is used, respond to support requests, and detect, prevent and fix technical issues.

We do not sell your personal data, and we do not use your search history for advertising.

If you allow them, RevuIQ sends notifications about new reviews for your saved places, important account or subscription updates, and service announcements.

You can turn notifications off at any time in your device settings.

Location is optional. If you allow it in the app, RevuIQ reads your device's location when you open the search screen and sends it with your searches, so places near you come first in the results. The website does not ask for your location.

Your coordinates are sent with that search to our servers and on to our review-data provider, which uses them to rank the places it finds. They are not saved to your account or your search history.

You can stop sharing your location at any time by turning location off for RevuIQ in your device's settings.

RevuIQ reads publicly available reviews for the businesses you search. We do not host, edit or own those reviews, and they remain the property of the platforms and people who published them.

Review text is sent to our AI provider for analysis. It is processed to produce your verdict and is not used to train third-party models.

The website sets no cookies of its own, but Google's consent tool can, as described next.

To ask for consent where the law requires it, the website loads Google's consent tool on every page except this policy, where it loads only if you press Cookie settings. The tool connects to Google, including Google's advertising domain, which gives Google your IP address and basic details of your browser. Before you answer, and whatever you answer, it can set two cookies on this site, each holding an identifier for your browser: FCCDCF, which lasts about 13 months and which Google classes as functionality, and FCNEC, which lasts 365 days and which Google classes as analytics. Google explains its cookies at https://business.safety.google/adscookies. Ads and Google Analytics still wait for your answer.

If you accept analytics and ads on the cookie banner, Google Analytics and StatCounter set cookies to measure visits, and Google and its advertising partners may set cookies to serve ads, as described under Advertising. You can change your answer at any time from Cookie settings in the footer.

Your theme preference and your answer on our cookie banner are stored in your browser only and are never sent to us. If Google's consent message asks you instead, Google's consent tool stores your answer in its own cookies. Your browser sends cookies on this site to our servers with each request, but we do not use those.

The live-chat widget on the website, provided by SupportVia, may store data in your browser to keep your conversation going between pages and visits.

RevuIQ shows ads to help keep it free. On the website, ads are served by Google AdSense, and only after you accept analytics and ads on the cookie banner. The free RevuIQ apps show banner ads, and optional rewarded ads, served by Google AdMob. Premium removes the banner ads.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to RevuIQ and/or other sites on the internet. In the apps, where your device allows it, AdMob may use your device's advertising identifier for the same purpose; you can reset it or limit its use in your device settings.

You can opt out of personalized advertising from Google at https://adssettings.google.com, and opt out of other participating vendors' use of cookies for personalized advertising at https://www.aboutads.info. How Google uses information from sites and apps that use its services is explained at https://policies.google.com/technologies/partner-sites.

We share data only with the processors needed to run the service: our hosting provider, our review-data providers, our transactional email provider, our AI analysis provider, our analytics providers, the services we use for crash reporting and push notifications, and our live-chat provider, SupportVia, which loads its chat widget on the website and receives what you type into it. Our review-data providers, SerpApi and Apify, receive the searches you make, and your location when you allow it, so they can find the places you are looking for and fetch their public reviews. Each of these processors handles data under contract and only for the purpose we specify, and is subject to its own privacy policy.

Google receives information through its consent tool on the website, as described under Cookies and storage, and through the ads it serves on the website and in the apps, as described under Advertising, and uses it under its own privacy policy.

Purchases made in the apps are processed by Apple through the App Store or by Google through Google Play, and are governed by their terms and privacy practices.

We use appropriate technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration or destruction.

No method of electronic storage or transmission over the internet is completely secure, so while we work to protect your information, we cannot guarantee its absolute security.

You can access, correct or delete your data at any time. Deleting your account from the profile screen permanently removes your account, favorites, search history and any remaining lookups.

You can also manage notifications in your device settings, and control some data collection from Cookie settings in the footer of the website, and the privacy settings in the app.

If you are in the EU, the UK or California, you have additional rights over your data, including portability and the right to object to certain processing. Contact us to exercise them.

We keep your account data for as long as your account exists. Once you delete your account, personal data is removed except where we are legally required to retain transaction records.

Subscription and transaction records may be kept for as long as accounting, auditing, support and legal obligations require, and to resolve disputes and enforce our agreements.

RevuIQ is not directed at children under 13, and we do not knowingly collect their data.

We will post any material change to this policy on this page and in the app, and update the date above. Continuing to use RevuIQ after a change takes effect means you accept the updated policy.

Questions about privacy, and requests to exercise your rights, can be sent to support@revuiq.com. We will respond within two business days.